A tough competitive environment defines and dictates its requirements for the business process efficiency, especially at times of high uncertainty. The implementation of process-based management will help you improve the company’s in-house activities, accelerate the achievement of goals, increase team motivation, maintain and enhance your competitive advantages.
Implementation of process-based management will help you to
Increase customer satisfaction and business efficiency by times
Focus the efforts of all business units on the same goals
Remove “extra” links, make the structure efficient
Make standard processes and structure as a basis for business scaling-up
Get working management tools “business processes — organizational structure — KPIs” that reinforce each other
Accelerate the achievement of goals set
Increase the team performance by times
How we work
Testing
Detailing goals for modeling (strategic goal tree)
Diagnostics of the current architecture of business processes and their efficiency
Determining the current system of KPIs
Description of business improvement opportunities
Modeling
Formation of a value chain for an external customer
Modeling of top-level business processes “to be” in the IDEF (0) standard
Detailing the business process model, taking into account opportunities for improvement
Formation of KPIs for key business processes
Determining the business process owners
Clarification/Design of the organizational structure
Formation of target profiles for the roles of process owners and key team
Checking
We verify the model with those responsible for business processes and fix it
We check the performance of KPI
We check KPIs through in-house clients
Implementing
Creating a plan for “quick wins”
Drafting an implementation plan
Defining the implementation plan communication model
Checking the implementation pace and adjusting the plans
Project outcomes for you
Detailed model of business processes aimed at customer satisfaction and business efficiency
Tools for managing business processes
Improved management in the process-based approach logic
Updated organizational structure that matches the business process-based model, without “extra” links
Role profiles for recruiting key personnel
Delimited areas of authority and responsibility between departments
KPI system for managing and monitoring the business condition. The basis for the staff incentive system
New business process model implementation/launch plan
