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Business Process Optimization

StrategicSolutions > Business Process Optimization

Take your business processes to the next level of maturity 

Business process optimization is an important tool that provides efficient operation of the company, especially amid dramatic changes in the market, in a state of uncertainty.

Signs that the company needs business process optimization

  • The business process efficiency is not competitive: in terms of quality, timing, cost, use of assets, revenue per person
  • The company is not flexible, it has difficulties with or cannot adapt to changing market conditions
  • The company losses money for a number of reasons.
  • The company got the opportunities that it cannot fulfill in the current model of business processes

What happens if you do nothing

  • Losses will increaseAccording to the LEAN methodology, there are eight main types of losses: overproduction, transportation, defects, inventory maintenance, downtime, improper organization of staff work, excessive processing and, one of the main ones, unused staff potential. Each of these losses, not addressed radically, may become critical.
  • Hazards apart from “black swans”Amid uncertainty, the company needs to be adaptive to stay afloat. This applies to both processes and staff.
  • Lost opportunitiesNot all changes are negative only; new opportunities open up every day. Your company will become much more competitive if it can quickly and efficiently take advantage of them through properly configured business processes.
  • You will start to lose customer loyaltyMarket economy lays down its rules: you cannot remain in demand without a competitive advantage.

How the business process optimization works

In-depth analysis and modeling of business processes
  • Analysis of the business model: how value is created and how it is monetized
  • Analysis of the key redistributions in the value chain (duration and cost, marginality)
  • Assessment of the level interaction in the system, identification of bottlenecks
  • Modeling of business processes “as is”
  • Generation of recommendations on eliminating bottlenecks and fulfilling opportunities, establishing clear interaction in business processes, using the best world standards and the experience of market leaders
  • Modeling business processes “as it should be” with the laying down of requirements for digitalization
Implementation of the generated target business process model
  • Preparation of a clear plan for the implementation of the target model subject to resource constraints
  • Management or joint implementation of critical changes in business processes
  • Transfer of optimization methodology to your management
  • Monitoring the business process implementation, informatization, evaluation of intermediate and final results, quick adjustments in action

Result of business process optimization

  • Increased efficiency of business processes: quality, speed, cost, resource intensity
  • System becomes more flexible so that it adapts to market opportunities faster and not loses them
  • Higher speed of business processes, costs reduced by eliminating unnecessary operations or outsourcing some of the processes
  • Improved product quality, as causes of the defects are identified and eliminated
  • Increased quality of process management due to the fact that employees clearly understand their area of responsibility and authority
  • Well-organized company’s activities
  • Reduced overall costs by improving planning efficiency and streamlining process relations
  • Determined range of processes requiring automation
  • Increased customer loyalty through the product improvement


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